Surfing the Force

Discover expert Salesforce tips, gain valuable insights, and master must-know hacks designed for savvy admins and developers. Stay ahead with the latest Salesforce trends, and elevate your admin expertise to ride the force’s wave effortlessly!

Salesforce case sorting by day of the week and date

Salesforce Case Sorting: By Day of Week and Date

Managing customer cases efficiently is essential for delivering excellent service. In Salesforce, organizing cases by the day of the week and date can make a big difference.  This blog explains why sorting cases this way is useful, how to set it up, and some tips to make it even more effective. How does Salesforce case…

Salesforce: How to export fields per object

Salesforce: How to Export Fields Per Object

Exporting field details from Salesforce objects is important as it helps us understand the database’s structure, create documentation, and support integration or audits. This blog explains why exporting field details is essential and provides a step-by-step guide to extracting them using different export tools for specific Salesforce objects. Why Export Fields Per Object in Salesforce?…

Find and configure email alerts in Salesforce Flows

Where to Find and Configure Email Alerts in Salesforce Flows

The Importance of Email Alerts in Salesforce Flows Email alerts in Salesforce Flows are powerful tools for automating notifications and improving efficiency in business processes. By sending timely, automated emails based on certain triggers, businesses can make sure important information reaches the right people. This process requires no manual work. This functionality not only improves…

Uploading Files to Knowledge Articles in Salesforce

Uploading Files to Knowledge Articles in Salesforce

Salesforce Knowledge Articles help organizations create a knowledge base within Salesforce. These articles provide important information about products, services, or processes, assisting internal users to find answers quickly. Adding files like PDFs, images, and other documents makes the articles clearer and easier to use. This guide covers how to upload files to Knowledge Articles in…

Enhancing Salesforce RecordAlertsWrapper with additional fields

Enhancing Salesforce RecordAlertsWrapper with Additional Field

Learn how to add additional fields to Salesforce RecordAlertsWrapper output. Enhance your Salesforce alerts with customized data for better insights.   Salesforce RecordAlertsWrapper: Adding Additional Fields to Output The RecordAlertsWrapper in Salesforce is a custom Apex wrapper class designed to encapsulate and manage alert-related information for records. It serves as a data structure to group…

Week over week changes in Salesforce

Understanding Week Over Week Changes in Salesforce Dashboards

Tracking week-over-week changes in Salesforce allows businesses to monitor performance and identify trends by comparing key metrics from one week to the next. This helps measure progress and make informed decisions. What are week over week changes in Salesforce? Week-over-week changes compare metrics like sales, lead conversions, or customer interactions from one week to the…

Using Salesforce SOQL Datatable with Click to Call functionality

Using Salesforce SOQL Datatable with Click-to-Call Functionality

Learn how to set up Salesforce SOQL datatable with click-to-call functionality. Simplify communication, improve productivity, and maintain data consistency.   Salesforce SOQL Datatable with Click-to-Call Functionality     The Salesforce SOQL Datatable is a powerful tool for displaying Salesforce data in a dynamic, interactive table using SOQL queries. It simplifies data visualization and allows users to view, sort,…

Salesforce Opportunity History Tracking Guide

Salesforce Opportunity Product History Tracking Guide

Learn how to easily track Salesforce opportunity product history and update history with field tracking setup for better data management. Salesforce: Track Update History for Opportunities Field History tracking in Salesforce is a powerful feature that allows users to monitor changes in data over time. For opportunities, this tracking can include updates to fields such…

SOQL queries for related data in Salesforce

Mastering SOQL Queries for Related Data

Salesforce Object Query Language (SOQL) is a versatile tool for querying and managing Salesforce data. While developers commonly use it in Apex, SOQL is also valuable for administrators. It enables them to retrieve data from the Salesforce database and create detailed reports by exporting query results. This blog walks you through the basics of SOQL…

How to create Custom Metadata in Salesforce flow.

How to Create Custom Metadata in Salesforce Flow: Quick Guide

Custom metadata makes handling data in Salesforce easier and more efficient, especially when paired with Salesforce Flow. This guide walks through setting up custom metadata to automate the management of country information on the account object.  While it is not possible to directly create custom metadata within a Flow, it is certainly possible to use…

Configure related Object Columns in Salesforce Data Tables

How to Configure a Related Object Column in Salesforce Data Table?

Salesforce data tables organize records in a clear format, making it easy for users to view and manage data. Adding related object columns enhances data display and accessibility by consolidating information from related records into a single view, benefiting administrators. For example, a table showing Opportunities can include related Account details, like Account Name or…

Update a Row in a Salesforce Data Table using Flow

Updating a Row in a Salesforce Data Table Using Flow: A Quick Guide

Discover how to update a row in a Salesforce data table using Flow with this straightforward guide. Perfect for Salesforce admins and developers looking for efficient data update solutions.   Salesforce Flow: Update a Row in a Data Table Salesforce Flow is a very helpful tool designed to automate complex business processes. With Flow, users…